Call Center Representative Inbound - Entry Level

  • location: North Chicago, IL
  • type: Permanent
  • salary: $14 - $15 per hour
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job description

Call Center Representative Inbound - Entry Level

Immediate Opportunity! Start in our upcoming training class on 11/26!

Are you a self-starter looking for the next opportunity to advance your career? Do you enjoy providing exceptional customer service and communicating with people over the phone? We are looking for Customer Service Sales Representatives to join our team. If you have a passion for results and understand the importance of making and keeping customers happy, this opportunity is perfect for you!

Why work for Enova?

We value putting the customer first, and on average, over 90% of our customers are satisfied with the service they received and would recommend our products to a friend. That's all due to our excellent Customer Service team, but we need your help to make our team even stronger!

With career development opportunities and employee recognition programs, we give you the resources necessary to own your career. The successful candidate will have a genuine enthusiasm for providing a great customer experience, will possess excellent decision making skills, and is someone who is driven to succeed in a fast paced, ever-changing environment.

Are you excited about this opportunity? Read on...

Responsibilities:
What you'll do as a Customer Service Sales Representative:

-Ensure customers sign applications and minimize loan withdrawals by overcoming customer's concerns and selling the caller on features and benefits of our services
-Convert leads into completed loan applications
-Contact existing customers to address questions or to follow up on current marketing campaigns
-Contact potential customers who have not completed a loan application
-Provide a high level of service to our callers to ensure they understand the loan process, and to create referrals
-Apply a professional attitude and image for all internal and external customers
-Perform other functions as assigned by management

Why join our team?

- Wear jeans to work every day? That's right - Our client offers a fun and casual work environment.
- Heavy investment in your training and development.
- Onsite Massages. Enter stressed. Leave refreshed!
- Tuition reimbursement. Double your smarts at half the cost.
- Employee rewards program. When you do good work, you get points to cash in for free stuff!

Working hours: 11:30 AM - 10:00 PM

Skills:
You're right for this job if you have:

--High school diploma or GED
--A stable job history
--Proven experience succeeding in a metrics-driven environment
--The ability to speak to prior goals and performance metrics
--Excellent professional verbal/written communication and interpersonal skills
--Flexibility and ability to quickly adapt to change
--Show an unyielding commitment to a team and department through an excellent attendance record
--Ability to work independently
--Computer savvy (word processing, data entry, internet, spreadsheets
--Possess intermediate reading, writing, and arithmetic skills
--Access to reliable transportation and availability to work evening hours and some weekends

Education:
High School

Experience:
Entry Level

Qualifications:
Shifts available:

Must be available between the hours of 11:30am - 10:00pm. Some shifts do include weekend days.

Pay and Benefits:

This position pays a base salary of $14 per hour, plus $.80 - $1.00 shift differential for eligible shifts, with the opportunity to earn competitive bonus incentives.

Temp-to-Hire and Direct Hire opportunities available!


Interested? Apply today!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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