Customer Service Intermediate level

  • location: Houston, TX
  • type: Temp to Perm
  • salary: $14 per hour
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job description

Customer Service Intermediate level

Provide service support to all customers as it relates to their fueling systems and compliance needs, to include dispatching service vendors for service, maintenance, and compliance issues.

Responsibilities:
- deal directly with customers and vendors either by telephone or electronically
- respond promptly to customer inquiries
- handle and resolve customer issues
- obtain and evaluate all relevant information to handle inquires and problems
- process work orders
- record details of inquiries, comments, and complaints
- record details of action taken
- dispatch contractors

Working hours: 7:00 AM - 4:00 PM

Skills:
--interpersonal skills
--listening skills
--problem analysis and problem-solving
--attention to detail and accuracy
--good organizational skills
--good time management skills
--customer service orientation
--adaptability
--initiative
--stress tolerance

Education:
High School

Experience:
Experienced

Qualifications:
Computer Skills
- ability to type
- above-average computer skills
- ability to work within several platforms simultaneously
- good understanding of Microsoft Office platforms including Word and Excel
- ability to learn new software

Communication Skills
- must be detail-oriented
- ability to read and analyze reports
- ability to write business correspondence when required
- able to communicate effectively with customers and vendors
- able to communicate effectively with internal departments
- service center experience with good phone skills


If you or someone you know would be interested in this position and feel you are qualified, please apply.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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