Call Center Representative Inbound

  • location: Chicago, IL
  • type: Temp to Perm
  • salary: $29,120 - $30,000 per hour
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job description

Call Center Representative Inbound

Randstad is currently looking for a Customer Service Representative to work on site for one of prestigious clients located in Chicago, Illinois.

Responsibilities:
Answer a high volume of inbound/outbound calls
Verify loan applicant information
Work with other departments to ensure a positive customer experience

Working hours: 8:00 AM - 4:30 PM

Skills:
Bi-lingual (English/Spanish) a plus
Excellent customer service skills
Excellent verbal and written communication skills
Excellent time management skills
Ability to multitask in a fast-pace environment
Detail-oriented approach to processing checklist protocol
Experience with Microsoft Window products
Punctual and Dependable

Education:
High School

Experience:
Experienced

Qualifications:
High School diploma or Equivalent required; College preferred
Previous work experience in Sales, Customer Service or Collections a plus
Previous work experience working in a call center environment a plus
Metric driven experience


If you are interested in advancing your career with this opportunity, apply now for immediate consideration

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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