Customer Service Call Center Representative

  • location: Fremont, CA
  • type: Temp to Perm
  • salary: $17 per hour
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job description

Customer Service Call Center Representative

Customer Service Call Center Representative

A national services company is looking for a focused and efficient customer service representative to join their growing team. This is a contract to hire opportunity.

Responsibilities:
- Answering heavy volume of inbound calls in a timely manner
- Listen and understand customer requests, questions and complaints
- Effectively work with mapping system (Google Maps) to provide directions to drivers
- Opportunities to actively listen and resolve customer issues
- Accurately receive and input orders and data into their ERP system
- Responsible for creating, editing, and preparing new accounts

Working hours: 8:00 AM - 5:00 PM

Skills:
- 1-2+ years of experience in a call center or customer service position
- Ability to actively listen and communicate solutions
- Friendly, upbeat and positive attitude
- Detail oriented, sense of urgency and Independent
- Ability to multi-task and make quick decisions
- Excellent communication skills both written and verbal
- High school diploma or equivalent
- Must be eligible to work in the United States
- Must be 18 years or older

Education:
High School

Experience:
Entry Level

Qualifications:
- Temporary to Hire Position
- Monday- Friday 8:00am- 5:00 pm
- $17/hr
- All candidates are eligible for benefits including but not limited to: Medical PPO, Dental, Vision, and 401K.


For immediate consideration submit your resume to Mark Nelson at Mark.Nelson@randstadusa.com.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

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