Call Center Representative Inbound

  • location: Troy, MI
  • type: Temp to Perm
  • salary: $13.50 - $14 per hour
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job description

Call Center Representative Inbound

Currently looking for a strong candidate for a CSR position in Troy, MI.

Shift Required:Must be available from 7am-8pm M-F and 2 Sat's a month, 9am-4:30pm. Day off during the week if working that Sat. (Training schedule is 8:30-5 M-F for 4 weeks).

Pay Rate: $14.00

Responsibilities:
Answer inbound telephone calls from lending customers regarding questions and issues on their loans (e.g. payment information, online support, payment options, document questions)
Create detailed documentation to ensure inquiries are handled in an accurate and timely manner
Cross-sell basic products and services.

Working hours: 7:00 AM - 8:00 PM

Skills:
1 year customer service, mortgage industry, or call center experience
Sales experience preferred
Excellent verbal and written communication skills, as well as strong listening skills.
Must have good telephone technique with well-developed customer service skills.

Education:
High School

Experience:
Entry Level

Qualifications:
Must have good telephone technique with well-developed customer service skills.


TO APPLY: Email Resume to: deron.collins@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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