Retail furniture store has immediate opening for part-time Customer Service Representatives! The Customer Service Representative is responsible for assisting in building and maintaining the customer relationships. This person will perform sales order entry and payment processing, undertakes store administration functions, and provides clerical support to store accounting functions.
Ensures guests are always treated in a cordial, respectful manner. Maintains a visible presence at the front desk and personally interacts with customers.
Handles customer inquiries regarding sales, billing and delivery.
Resolves customer issues in a professional, helpful way.
Processes sales orders accurately and efficiently.
Provides clerical support for store administration and accounting functions.
Handles telephone traffic and routes calls using professional paging methods.
Assists in the completion of daily sales and other store reports.
Assists with store opening and closing procedures, including cash balancing and daily checklists.
Assists with inventory and loss prevention processes. Participates in the bi-annual inventory process.
Participates actively in meetings and coaching sessions with managers and trainers.
Develops high levels of knowledge on all products, promotions and store functions.
Demonstrates the company??s core and growth values in performance of all job functions.
Working hours: 8:00 AM - 5:00 PM
Basic knowledge of retail customer service and/or sales.
Exceptional interpersonal and relationship building skills.
Good oral communication and listening skills.
Good computer and office software skills, including Microsoft Office.
High school diploma, GED or equivalent required.
Previous experience in office administration or customer service experience preferred; preferably in furniture retail.
Apply and send resume to firstname.lastname@example.org
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