Client Relations Associate
Our client, The Vanguard Group, is one the world's largest investment companies, known for its client-first focus, high ethical standards, and collaborative, team-oriented culture. With more than 16,000 employees in locations in the U.S., Europe, and Asia, the company serves millions of individual and institutional investors with a range of financial products and services designed to help them achieve their long-term goals. Most importantly, Vanguard is committed to its clients, employees, and the community. The company offers careers, not jobs, and is always growing and expanding to promote their employees from within the company. We are seeking individuals for a temporary to hire position as a Client Relationship Associate.
What you'll be doing:
Working onsite at Vanguard as a Randstad Associate answering and assisting Vanguard investors with their questions about financial products and services. You'll be much more than a customer service professional. You'll be a technical subject matter expert (paid training provided.) You??ll use be using virtual technology to develop relationships with clients and understand their unique investment to position the appropriate solutions or actions.
Working hours: 11:30 AM -8:00 AM/10:30 AM - 7:00 PM
This job is for you if you:
-Have effective communication and relationship management skills
-Excel in explaining complex information in ways that are easy to understand
-Want to be part of a small team that's motivated by helping others and serving the best interests of Vanguard's investors
-Like to work hard in a professional environment that stresses respect and teamwork
-Demonstrate self-motivation and an overall drive to succeed
-Are flexible and thrive in fast-paced work environments
-Undergraduate degree or equivalent experience is preferred.
-Demonstrated client relationship management experience.
-Excellent verbal and written communication skills.
-Outstanding positive attitude with ability and willingness to effectively work within a team environment.
-Demonstrated ability to work in a high volume situation with time constraints and to adapt within a fluid work environment.
-Ability to prioritize and handle multiple tasks in a rapidly changing environment.
-Working knowledge of Microsoft Office and PCs.
-3 week training provided by Vanguard University and Retail Services Support Team.
-Hours during training - 8:30-5:00 Monday through Friday
-Hours after training: 11:30-8:00 Monday through Friday (November to March) 10:30-7:00 Monday through Friday (March to November)
-100% attendance required during the first 6 weeks of employment
-Occasional overtime available based on business needs
-Pay Rate: $16/hr.
-Randstad offers medical, dental, vision, short term disability, life insurance and 401K
Please apply online or send resumes to email@example.com.
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.