Insurance Verification Coordinator
We are beginning to interview candidates for a Insurance Verification Coordinator CSR role within a Call Center! The openings are slated to start mid-November but due to the training group we are pulling together candidates now. The training group will be a temp to hire role with ideally going permanent by early 2019.
Obtain and verify insurance eligibility for services provided and document complete information in system
Perform prior authorizations as required by payor source, including procurement of needed documentation by collaborating with physician offices and insurance companies
Collect any clinical information such as lab values, diagnosis codes, etc.
Determine patient??s financial responsibilities as stated by insurance
Configure coordination of benefits information on every referral
Ensure assignment of benefits are obtained and on file for Medicare claims
Bill insurance companies for therapies provided
Document all pertinent communication with patient, physician, insurance company as it may relate to collection procedures
Identify and coordinate patient resources as it pertains to reimbursement, such as copay cards, third party assistance programs, and manufacturer assistance programs
Handle inbound calls from patients, physician offices, and/or insurance companies
Resolve claim rejections for eligibility, coverage, and other issues
Working hours: 8:00 AM - 5:00 PM
Obtain and verify complete insurance information, including the prior authorization process, copay assistance and coordination of benefits
Education/Experience: High school diploma with 1+ years of medical billing or insurance verification experience. Bachelor??s degree in related field can substitute for experience. Experience with payors and prior authorization preferred. Strong customer service skills.
Apply to this posting for immediete consideration!
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