Member Services Coordinator
Provides support to external sales force via managing and onboarding small to mid-size relationships through education, on boarding, and providing self-service options. Work hours are anticipated to be M-Fr between 7am and 5pm but may include a weekend day. Pay is $15/hr. Temporary position to start asap and expected to end 3/28/19.
**Process customer communications and incoming and outgoing mail in a responsible, timely and accurate manner
**Process mailing requests from internal customers
**Resolve problems on a case-by-case, customer-by-customer basis
**Prioritize and perform multiple tasks at the same time
**Report systems or policy issues to appropriate parties
**Act as an advocate for the customer by submitting feedback through appropriate channels
**Other duties as assigned by Supervisor/Manager
Working hours: 7:00 AM - 5:00 PM
**Proficient in Microsoft Office Suite required, Microsoft Access is a plus.
**Must be 18 years old.
**Must have a High School Diploma or Equivalent
**1 year experience in an office clerical function, in a financial or healthcare setting preferred.
**Experience in a mailroom preferred
**Must be willing to complete the terms of your assignment
**Must be able to provide documented proof of your legal right to work in the United States
**Must pass background check and drug test
If you would like to be considered please apply and attach your resume. Call Jeff Mathison at 770-937-7100 with any questions.
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