Customer Service

  • location: Waltham, MA
  • type: Temporary
  • salary: $20 per hour
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job description

Customer Service

Our client in Waltham, MA is looking for a full-time CSR that will work with their HR team. The hours are Mon- Fri 8:00 am - 5:00 pm. The salary is $20.00 p/hour. This is a temp to perm position. if you have a strong customer service background dealing in an office setting, working with in and outbound calls, please email your resume to sherry.chuks@randstadusa.com

Responsibilities:
??? Responds to routine inquiries from executives, managers and employees relating to general HR policies, practices, processes and systems.
??? Processes basic HR and benefits transactions and supports the auditing of information.
??? Initial point of contact for employees with routine HR related inquiries and issues.
??? Initial point of contact for managers needing routine HR systems and process support.

Working hours: 8:00 AM - 5:00 PM

Skills:
- 0 - 1 year's related experience.
- SHRM Certification (SHRM-SCP, SHRM-CP) is desirable, or a plus.
- Ability to follow strict policy guidelines and recognize situations requiring call escalation.
- Proficiency in Microsoft Office Suite.
- Supports HR team by providing clerical and administrative support.

Education:
High School

Experience:
Entry Level

Qualifications:
??? Strong problem solving, analytical and critical thinking skills.
??? Excellent written and oral communication skills.
??? Ability to work in a collaborative team environment.


Temp to Hire

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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