Customer Service Advanced Level

  • location: Woburn, MA
  • type: Temp to Perm
  • salary: $20 - $24 per hour
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job description

Customer Service Advanced Level

Our Client in Woburn MA is hiring a support sales personnel and marketing supervisor by searching for bids, helping to prepare and submit bids, processing orders, track and follow up on customer support cases. Support logistics group by handling domestic and international shipments and shipping claims.

Hours are Monday to Friday 7:00 am to 3:30 pm (flexible)

Pay starts at $20 - $23/hr depending on experience

Please send resume to: sherry.chuks@randstadusa.com

Responsibilities:
Handle order and RMA processing
Review purchase orders and letters of credits against quotations, resolve discrepancies
Maintain databases (ERP and CRM) by inputting order and end-user details
Search for bid opportunities, work with sales personnel to prepare and submit responses
Prepare sales presentations by compiling data; developing presentation formats and materials
Support service technician by logging cases, sending follow ups

Working hours: 7:00 AM - 3:30 PM

Skills:
Data Entry Skills, Reporting Skills, Administrative Writing Skills, Telephone Skills, Organization, Understanding the Customer, Customer Focus, Informing Others, Self-Development, Attention to Detail, Professionalism, Microsoft Office Skills, Sales force, Teamwork

Education:
High School

Experience:
Experienced

Qualifications:
High School Diploma or Equivalent


Temp to hire

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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