Switchboard Operator

  • location: Saint Louis, MO
  • type: Temporary
  • salary: $13 - $13.75 per hour
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job description

Switchboard Operator

Are you looking to work just 5 hours/day with a small team in a large, well-known company in the St. Louis area? You might have the opportunity as well to work a full 8 hour day when covering for a teammate's PTO.

Responsibilities:
- Represent the company as the first voice of the company in a positive, welcoming manner, treating every call as a priority
- Pleasantly and professionally answer and route a high volume of incoming calls to appropriate extensions, screening calls as necessary
- Assist callers to determine who should receive their call
- Attempt to diffuse angry/hostile callers and engage appropriate internal teams to manage the situation
- Develop and maintain an understanding of the roles and responsibilities of the various organizations within Nestle Purina
- Submit work orders for personnel moves/adds/changes
- Manage conference call lines
- Maintain directory information
- Troubleshoot phones, headsets

Working hours: 9:00 AM - 2:00 PM

Skills:
- Excellent communication skills
- Courteous, patient and helpful
- Demonstrate professionalism at all times
- Ability to sit for long periods of time
- Highly developed keyboarding skills
- Ability to understand callers not speaking English as their first language
- Ability to multi-task
- Ability to work in a team environment
- Flexible working hours (cover full shifts due to absences)
- Ability to complete other duties as assigned

Education:
High School

Experience:
Experienced

Qualifications:
- Good analytical skills
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Reliable
- Punctual


If you are interested in this part-time position and are comfortable commuting downtown St. Louis on a daily basis, please apply today.

**We will be reviewing resumes and will respond back as quickly as possible**

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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