Inbound Customer Service Representative Call Center

  • location: Boynton Beach, FL
  • type: Temp to Perm
  • salary: $9 per hour
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job description

Inbound Customer Service Representative Call Center

Our client in Boynton Beach is seeking enthusiastic, self motivated individuals to join their growing team!

We are currently interviewing for inbound CSRs, who are ready to jump start a new CAREER, with a fast growing company. Come for the job - Stay for the Career!

Summary: Provides inbound telephone customer service support in a call center environment, up to, and including, order processing, customer service, and order entry.

Responsibilities:
Duties & Responsibilities:
- Processing complaints, customer service inquiries, inbound phone order taking, some callbacks/follow up calls.
- Take calls, and handle each request to ensure customers are satisfied on the first call, one call resolution always being the goal.

Working hours: 8:00 AM - 5:00 PM

Skills:
Skills:
- EXCELLENT communication skills, strong verbal & written abilities.
- Computer proficient in MS Office, and other common desktop software applications, strong internet knowledge, Sales Force, and Five9 experience is a plus!
- Must perform effectively in a fast-paced, high volume call center environment, dealing with various degrees of customer stress.
- Great social skills to take customer orders, and resolve customer issues.

Growing Company with exciting growth opportunities!

Education:
High School

Experience:
Experienced

Qualifications:
Growing Company with exciting growth opportunities!


NO SALES! Hourly plus commission!

Must have flexible hours of availability.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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