Patient Account Representative

  • location: Winter Park, FL
  • type: Temporary
  • salary: $15 per hour
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job description

Patient Account Representative

One of our top clients is seeking to grow their team with hiring on additional Account Representatives.

Contacts individuals regularly and clarifies any and all gathered eligibility data
Obtains authorization to represent form and all necessary documentation/verifications
Mails forms to patients/members interviewed to process case appropriately
Clarifies services with details, sets expectations for process and communication to ensure patient/member understanding
Advise members and patients of program time limitations and ensure deadlines are met
Assists in acquiring verifications; helps obtain and complete forms
Submits documents/applications to proper agencies; follows up appropriately with all entities to ensure processing
May identify patient/member needs and directs them to appropriate agencies for assistance (community resources)
Answers questions regarding the application, services and benefits

Working hours: 8:00 AM - 5:00 PM

Strong attention to detail and follow-through skills
Strong computer and communication skills
Passionate about helping with Medicaid screening



2 years Customer Service experience
Desire to help people
Experience in healthcare a plus
Associates degree or higher a plus

Please apply and email your resume directly to

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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