Customer Service Representative

  • location: West Des Moines, IA
  • type: Temp to Perm
  • salary: $12 - $13 per hour
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job description

Customer Service Representative

We are on a search for highly qualified candidates with great customer service skills and definitely people with a fun upbeat personality.-
This job opportunity is with a Top Financial Company looking to assist people to grow within it!!
This position is for an Inbound Specialist that will take calls in regards to questions from customers on Home Equity and Title related information.

This position requires open hours of 9am-10pm but will vary on what's needed.
Pay: 12.00 -14.00 based on experience
**** Training Hours will be on an 8am-5pm for the first 11 weeks****
Then 1st shift, mid shift options are available
Benefits: Include but not limited to health, vision, dental, 401(k), weekly pay

-Manage high pace inbound calls
-Researching and resolving routine to moderately complex problems and inquiries
-Entering customer information into the data base system
-Cross-Sell or refer products (Script)

Working hours: 8:00 AM - 5:00 PM

-Customer service
-Eagerness to learn
-Ability to multitask

This Job opportunity comes with a pretty hands on Job training that will include, Classroom setting with Mock calls and then actual Floor training. This will be an 11 weeks Training that will need 100% attendance.

High School

Entry Level

-1+ years Customer service experience
-1+ years computer experience

How do you know this is the job for you?
1. You are hungry to grow in a large company!
2. You like getting paid weekly!
3. You like working with people who are great communicators!
4. You enjoy some level of autonomy!

Apply here or call 5153186892 for questions!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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