DAYS & EVENING SHIFT TECH SUPPORT CALL CENTER

  • location: Jupiter, FL
  • type: Temp to Perm
  • salary: $12.50 per hour
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job description

DAYS & EVENING SHIFT TECH SUPPORT CALL CENTER

Our inbound customer service team is expanding to accommodate two huge clients we just acquired and we are hiring 4 new technical customer service representatives!- We have a growing support team for our secure cash management system and we are looking for entry-level people who love computers, networking or troubleshooting technical issues. Prior Customer Service or Call Center experience is valuable to us and very helpful in this role. We also have an amazing work schedule where we work a full 40-hours in four days rather than five. This gives you three full days off! This Tech Support Team has been growing since last December and we'd love to have you with us if you feel you have the qualifications listed and can also bring an outstanding attitude to our friendly, cohesive, and very close-knit team!

WE OFFER GENEROUS MEDICAL, DENTAL, VISION, 401K AND PTO

****THESE ARE THE SHIFTS WE ARE HIRING FOR. WE WORK 4 DAYS A WEEK WITH THREE DAYS OFF. FULL-TIME AND 40 HOURS WITH ONE-HOUR LUNCH BREAKS*****

MIDNIGHT TO 10:00 AM- and 6:00AM TO 4:00PM

Responsibilities:
-Great customer service and polished phone voice
-Able to handle inbound customer calls and provide resolutions and support
-Work as a team and enjoy a very team-oriented environment
-Great work ethics....you are on-time, have viable transportation to and from work, like to learn new things, reliable and a good role model
-Good data-entry skills or general computer knowledge
-Have the ability to train and learn the job duties and put your best foot forward to take care of the customers and their needs as best as possible

Working hours: 6:00 AM - 4:00 PM

Skills:
We have a growing team of Technical Customer Support employees and our team is cohesive and cooperative with each other. We are looking for dependable, reliable, and honest employees who will bring a great work ethic to be a part of this supportive team environment. Attitude is everything

- Good customer service skills and people-oriented attitude
- Love being helpful and develop a good rapport with people over the phone
- Interested in Tech Support and willing to learn our systems with a full paid training program
- Leading by example with being early each day to start your shift, having great attendance, taking on-time lunch breaks, and exhibiting a positive and supportive attitude while at work
- Like to work in a great team environment and brainstorm tech support issues with others on your team

Education:
No Degree Required

Experience:
Entry Level

Qualifications:
The hiring process for this job requires that you undergo multi-state criminal background checks and also a full drug screen prior to starting this position.

WE NEED PEOPLE WHO CAN EITHER WORK MIDNIGHT TO 10:00AM OR 6:00AM TO 4:00 PM. THESE ARE THE OPEN SCHEDULES WE HAVE!!


If you love working in the evenings and commandeering the ship when management is scarce, these are the work shifts for YOU. WE like to place our independent, go-getters, and super responsible people on these shifts because it is calm, a lot quieter, and demands a good sense of self- management and leadership. If this sounds like you...we'd love you to upload your resume for consideration.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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