Customer Care Representative
Are you looking for a fresh start in the new year? Are you great at building relationships? Do you have a "Can do Attitude"? Are you a critical thinker that thrives in a challenging work environment? If this sounds like you, we are adding to our team at Whirlpool's Fortune 500 Trade Customer Support center. This is a long-term temp to perm opportunity.
Whirlpool Corporation (NYSE: WHR) is the world's leading major home appliance company, with approximately $21 billion in annual sales, 92,000 employees and 70 manufacturing and technology research centers (2017). We offer a professional work environment, weekly pay, 401k, benefits, referral bonuses, appliance discounts, and so much more! Competitive pay rate $11.50 - $13.56 per hour.
As a Customer Care Representative, you will support our trade partners, consumers and internal process partners. Activities include; working with 3rd party companies, resolving customer inquiries regarding order status and delivery.
Hours of availability: Monday- Friday 8a-10p, Saturday-Sunday 8a-5p. You may be asked to work extended hours during peak promotions.You will be scheduled a 40 hour work week within the hours of operation.
Working hours: 8:00 AM - 10:00 PM
Candidates will be required to provide top-level service to all callers and should also possess the following skills and abilities:
Able to grasp new concepts quickly
Posses effective written and verbal communication skills and problem-solving ability
Flexible and dependable
Able to multi-task between systems and processes
Proficient in typing and data entry
At least (1) year experience in customer service and/or a call center environment
High school diploma or GED equivalent
Advanced education, a plus
Logistics knowledge helpful
Qualified candidates will undergo a background and drug screening prior to the completion of the hiring process
Please follow this link and complete the assessment
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