Customer Service Representative
We are currently seeking a Customer Service Representative for a financial lender in the Jersey City, NJ area. This is a Direct Hire opportunity paying $40 K - $45 K annually.
MUST HAVE INSURANCE AND / OR FINANCIAL SERVICES INDUSTRY EXPERIENCE TO BE CONSIDERED FOR THIS ROLE!!!
This role will be responsible for speaking with clients regarding their loans while providing an elevated level of customer service:
- Respond to telephone inquiries from insurance agents, insurance companies and insured customers regarding premium finance accounts
- Properly document all correspondence
- Handle a mix of inbound and outbound calls (B2B)
- Processing payments
- Providing requested documentation to clients via fax or email
- Addressing questions about loans
- Ensuring all conversations and interactions are properly documented in the internal system
- Maintaining electronic files
Working hours: 8:00 AM - 5:00 PM
--Strong/professional communicator - written and verbal
--Customer Service experience is a MUST (call center / professional setting)
--Ideal candidates will have a financial/banking or insurance background
--Bilingual (English / Spanish) is a plus, not necessary
If you are qualified and interested in this role, please apply and email your resume to email@example.com.
MUST have experience with an insurance or financial services organization.
If you are interested in learning more, please apply!!
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