Operations Business Specialist
Randstad has an immediate opening for an operations business specialist for a Fortune 500 financial organization with headquarters located in Windsor, CT. This is a full time position that will require dedication and fast, detailed work. You will collaborate with internal and external business partners and clients to ensure document delivery is on time and accurate.
You will be responsible to set up new cases, review case information and determine if they fit within specified guidelines. Position requires effective communications with clients and company to ensure smooth implementation. You will review all documents and coordinate workflow with staff members, verify with appropriate parties that final documents meet document requirements, resolve issues concerning production and distribution of documents and validate accuracy of data prior to mailings. You will also manage schedules and timelines to ensure notices are prepared and mailed as required and then analyze any questions or issues that arise.
Working hours: 8:00 AM - 5:00 PM
-- Proficient with Excel, Access or other data management applications
-- Working knowledge of the retirement plan industry is preferred
-- Omni record keeping system is a plus
-- Customer focused and passionate to deliver exceptional solutions
-- 5 to 6 years in a customer service environment/financial services
-- Team Mentality
-- Business Acumen to appreciate and understand the financial services industry
-- Learning Agility and openness to acquiring new skills to retain a competitive advantage
Due to the holidays, we need people who are ready to move and get started. Please email your most up to date resume and cover letter to firstname.lastname@example.org for quick reply.
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