Call Center Customer Service Rep

  • location: Louisville, KY
  • type: Temp to Perm
  • salary: $12.50 per hour
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job description

Call Center Customer Service Rep

Are you a problem solver who enjoys speaking with people? Are you tech savvy? This is the job for you. We are currently hiring for a Customer Service Call Center Representative for a local computer repair and assistance Company. This position is looking to hire ASAP so apply if you're interested to begin soon.

This position has a few different schedule opportunities and has flexibility with scheduling. Training will be first shift and will go to the alternative schedule once training completes (2weeks).

Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services

Working hours: 11:00 AM - 7:00 PM

Skills:
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills

Education:
High School

Experience:
Entry Level

Qualifications:
Previous experience in customer service, sales, or other related fields
1 year experience in a Customer Service Call Center
High School Diploma or GED


Apply to the link and reach out with any questions: Contact Teri at 502-583-1237 or email teri.carlson@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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