Foreign Exchange Broker
This role is responsible for buying and selling currencies with liquidity providers in the foreign exchange markets. No certifications are required, but are a plus. Additional training for the role will be provided. This role trades with counter-party entities utilizing their internet trading systems or by telephone and buys/sells currencies with customers, which includes buying or selling foreign currency for outgoing or incoming, wires, foreign currency drafts, foreign checks, letters of credit, documentary collections and customers' foreign currency accounts.
The role's main priorities include being responsible for providing excellent customer support, responding to inquiries, providing rates, and assisting with procedural matters. Attention to detail is a MUST to accurately enter trades into required systems and maintain reports. Strong verbal and communication skills are required. Each team member is expected to be aware of risk within their functional area - this includes observing all policies, procedures, laws, regulations and risk limits specific to their role.
Working hours: 8:00 AM - 5:00 PM
The ideal candidate is able to provide excellent customer support by responding to inquiries, providing rates, and assist with procedural matters. This person can enter trades into systems and maintain reports. This candidate can tactfully and professionally contact and work with technical support to maintain systems and ensure they are performing in an optimal manner. As well, the optimal candidate will dedicated to meeting the expectations and requirements of internal and external customers, gets first-hand customer information and uses it for improvements in products and services, can acts with customers in mind and establish and maintain effective relationships with customers to earn their trust and respect.
No Degree Required
Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge???like internet technology; does well in technical courses and seminars. Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision. Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
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