Inbound Customer Service Representative

  • location: Lincoln, NE
  • type: Temp to Perm
  • salary: $12 per hour
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job description

Inbound Customer Service Representative

- Inbound Call Center for misdirected calls.
- Use scripted response to assist insured, claimants, agents, providers & State Farm employees.
- Provide contact information for the claims adjuster/and or team that's handling the Auto/Home/Boat/Commercial Claim.
- Identify customers concerns to transfer calls to the appropriate party.
- Send detailed phone messages to the Adjuster if unavailable.
- Must stay within scope of State Farm CSCT training and call flow.
- Provide "Remarkable" Customer Service Experience

Working hours: 8:00 AM - 5:00 PM

Skills:
Reliable
Punctual
Of good character

Education:
OTH

Experience:
Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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