Customer Service

  • location: Northbrook, IL
  • type: Temp to Perm
  • salary: $40,000 - $50,000 per year
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job description

Customer Service

A leading client located in Northbrook, IL is seeking candidates to fill an immediate, Temp-to-Hire, Customer Service Representative position.

The Customer Service Representative will provide effective customer service regarding the products and services while responding to questions, concerns, and complaints made by customers via the phone and email.

Responsibilities:
- Process customer orders and returns according to the established department policies and procedures
- Document all patters and queries that may indicate a more complex issue with the product or service that needs to be resolved
- Provide accurate information regarding the order status for customers and expedite orders as necessary

Working hours: 8:00 AM - 5:00 PM

Skills:
- High School Diploma or GED required; Bachelor's Degree preferred
- At least 2-4 years of Customer Service experience required
- Must have great organizational skills and can thrive in a fast-paced environment

Salary/Benefits:
-$40,000 - $50,000 per year
-Direct Hire - 33-40 hours/week
-Great Benefits Package Available

Education:
High School

Experience:
Experienced

ADDITIONAL PERKS & BENEFITS:
- A hardworking organization that is celebrating 75 years of service to their clients and customers
- They continue to grow and reinvest in their vendors and in their employees


Please click Apply Now in order to be considered for this opportunity. After submitting your resume, please feel free to follow up with Eric Kaszuba via email at eric.kaszuba@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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