Customer Service

  • location: Vernon Hills, IL
  • type: Temp to Perm
  • salary: $16 - $16.50 per hour
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job description

Customer Service

A leading client located in Vernon Hills, IL is seeking candidates to fill an immediate, Temp-to-Hire, Customer Service Representative position.

The Customer Service Representative will be responsible for answering incoming calls in regards to product inquiries, product selection, entering and managing customer orders, and resolving issues.

Responsibilities:
- Process and update customer orders, quotes, and change orders while investigating customer inquiries by contacting buyers and suppliers to gather information
- Update customers on all returns and anticipated delays in their shipments and ensuring that all necessary steps are taking in order to resolve the problem in a timely manner
- Listen to dissatisfied customer situations and relay the information to the appropriate department in order to provide suggestions for corrective action and preventive customer service
- Assist in other special projects as necessary

Working hours: 8:00 AM - 5:00 PM

Skills:
- High School Diploma or GED required; Associate's Degree highly desired
- At least 2-4 years of Customer Service or Call Center experience required
- Experience with Sage MAS and AS-400 highly desired
- Must be comfortable working in a fast-paced and dynamic environment

Salary/Benefits:
-$16 - $16.50 per hour
-Temp-to-hire - 33-40 hours/week
-Immediately available for benefits through Randstad

Education:
High School

Experience:
Entry Level

ADDITIONAL PERKS & BENEFITS:
- Leading provider of specialty technical instruments, appliances, equipment, and supplies to industrial, bio-science, academic, and governmental customers across the globe
- Their proprietary product lines include fluid-handling systems and instruments, which are critical components of scientific research


Please click Apply Now in order to be considered for this opportunity. After submitting your resume, please feel free to follow up with Eric Kaszuba via email at eric.kaszuba@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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