A leading client located in Vernon Hills, IL is seeking candidates to fill an immediate, Temp-to-Hire, Customer Service Representative position.
The Customer Service Representative will be responsible for answering incoming calls in regards to product inquiries, product selection, entering and managing customer orders, and resolving issues.
- Process and update customer orders, quotes, and change orders while investigating customer inquiries by contacting buyers and suppliers to gather information
- Update customers on all returns and anticipated delays in their shipments and ensuring that all necessary steps are taking in order to resolve the problem in a timely manner
- Listen to dissatisfied customer situations and relay the information to the appropriate department in order to provide suggestions for corrective action and preventive customer service
- Assist in other special projects as necessary
Working hours: 8:00 AM - 5:00 PM
- High School Diploma or GED required; Associate's Degree highly desired
- At least 2-4 years of Customer Service or Call Center experience required
- Experience with Sage MAS and AS-400 highly desired
- Must be comfortable working in a fast-paced and dynamic environment
-$16 - $16.50 per hour
-Temp-to-hire - 33-40 hours/week
-Immediately available for benefits through Randstad
ADDITIONAL PERKS & BENEFITS:
- Leading provider of specialty technical instruments, appliances, equipment, and supplies to industrial, bio-science, academic, and governmental customers across the globe
- Their proprietary product lines include fluid-handling systems and instruments, which are critical components of scientific research
Please click Apply Now in order to be considered for this opportunity. After submitting your resume, please feel free to follow up with Eric Kaszuba via email at firstname.lastname@example.org
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