Operations Manager

  • location: Pleasanton, CA
  • type: Permanent
  • salary: $80,000 - $85,000 per year
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job description

Operations Manager

- Ensure proper procurement process and interact with the factory personnel for procurement related activities which incl. the coordination of delivery schedules between factory and customer deliveries
- Manage import and export activities and documentation and being a senior export manager of the organization
- Work with freight forwarder, US customs, customs broker and FDA to ensure efficient and compliant shipment of products and parts
- Main point of contact for External Warehouse; Oversee product ensuring physical existence and amounts in SAP (and sub ledgers) match. Provide mentoring and backup for Spare Parts Management including cycle counts and material scrapping

Responsible for the proper end-to-end execution of the order-to-cash processes for sales and service of the Semiconductor business (SMS, PCS business units)
 Lead the order administration team and provide direction to the employees
 Drive continuous process improvements and optimizations
Manage the customer relationship management tool and processes for sales and service
Work with sales team and factory colleagues on profit center and tool quotes
Obtain price lists for spare parts and tools in order to and manage parts database for sell and cost pricing
Scheduling of Field Service Engineers and Service Order Accuracy based on iBase status
Contract Management for all iBase including proper Service Entitlement Details ; assure proper invoicing and payment

Working hours: 7:00 AM - 4:00 AM

--SAP key user for both, SAP ERP and SAP CRM including BR Testing
--Strategic contact for the external audit team supplying appropriate backup for selections



3-5 years experience
Commercial Order Processing

Please apply to ad or email resume directly to meuy.saetern@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

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