Night Shift Bilingual Call Center Rep

  • location: Tampa, FL
  • type: Temp to Perm
  • salary: $13 - $13.50 per hour
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job description

Night Shift Bilingual Call Center Rep

Seeking an experienced Customer Service Representative to work 12:30pm-10pm Mon-Fri. Working for the largest privately held transportation and language services provider, you are responsible for answering all inbound calls to schedule doctors appointments for workers compensation patients.

Responsibilities:
-Answer high volume inbound calls from workers compensation patients, to coordinate doctor appointment times
-Call out to schedule doctors appointments for patients
-Coordinate and Dispatch drivers for pick up and drop off for patient appointment
-Translate Spanish and English for patient needs

Working hours: 12:00 PM - 10:00 PM

Skills:
-Bilingual in Spanish and English
-Customer Service
-Medical Call Center
-Data Entry (6,500+ KPI)
-Computer Literacy (85%+)

Education:
High School

Experience:
Experienced

Qualifications:
-HS Diploma
-3 years+ Medical Call Center Experience
-Bilingual in Spanish and English (required)


Please apply directly to posting, if you are interested in being considered for this role.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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