Technical Customer Service Representative

  • location: Berlin, CT
  • type: Permanent
  • salary: $45,000 - $55,000 per year
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job description

Technical Customer Service Representative

A well established company in Middletown, CT is looking for a Technical Customer Service Representative for an immediate opportunity. Ideal candidate will have a background in Technical Customer Service or Scheduling Services. We are looking to hire ASAP and have many similar openings in surrounding towns as well. If you are interested, please send your resume to for immediate consideration!

The ideal candidate will provide customer service and support to clients throughout North America. Candidate will be working in a fast-paced environment, processing customer quotes, purchase orders, shipping information, invoicing, supply orders and provide technical support.

Job responsibilities:
--Handling incoming and outgoing calls on a daily basis.
--Preparing quotes, processing orders, entering purchase orders, preparing shipping documents, and invoicing.
--Preparing and analyzing reports.
--Coordinate services and plan travel if needed.

Working hours: 8:00 AM - 5:00 PM

--MS Office products and Adobe.
--Experience with CSR in a manufacturing setting.
--Project management skills.
--Ability to read blueprints.

High School


Experience in working with large clients in a professional setting.
Experience in manufacturing customer service, service scheduling, or technical customer service.
Strong sense of urgency.
Professional demeanor.
Microsoft Word, and Excel.
Software: Microsoft Great Plains a huge plus.

If Interested, please send your resume to for immediate consideration.

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