Loan Servicing Call Center

  • location: Phoenix, AZ
  • type: Temp to Perm
  • salary: $15 per hour
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job description

Loan Servicing Call Center

LOAN DOC SPECIALIST 3

Pay: $15.00/hour
Address: Washington St Phoenix, AZ 85003
*Must pay for parking out of pocket or be comfortable taking the light rail/ public transportation
Hours: M-F 8-5
Start date: January 2019
Duration: Temp-hire

Responsibilities:
High-level loan center
100% phone work-no processing
Once apps have gone through fulfillment (booking, verification), to underwriting (apps get credit approved)it then goes back to fulfillment and then to the group SBA (Small Business Advantage).
After apps have been received, credit approved and verified, apps go to SBA team
Once apps are assigned to a banker, banker attempts contact with either branch banker or whatever channel the app came through as well as customers. Need to speak to every guarantor to learn in detail about the business, ask 27 eligibility questions mandated by SBA.

Working hours: 8:00 AM - 4:30 PM

Skills:
Experience in reviewing tax/loan documents or experience working with government programs
Call center experience is a must- ability to deal with escalated calls
Audit and small business experience is helpful
Mortgage experience is helpful

Education:
No Degree Required

Experience:
Entry Level

Qualifications:
Loan experience
Call Center


All interested and qualified candidates please send the latest copy of your resume to rachel.butas@randstadusa.com subject "DTPHX - Loan Doc"

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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