2nd shift Call Center Representative Inbound

  • location: Groveport, OH
  • type: Temp to Perm
  • salary: $13.90 per hour
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job description

2nd shift Call Center Representative Inbound

Do you enjoy communicating with people on the phone and providing great customer service?
We're looking for Customer Service Representatives to join our team at a clothing apparel call center in Groveport, OH.

All training is paid!
All positions, are temp to hire opportunities, with a casual work environment.

2nd shift available now: 3:30 pm - 12:00 am
Pay rate: $13.90/hr

Responsibilities:
The Customer Service Representative is responsible for resolving customer complaints, inquiries or requests using appropriate resources. You will be responsible for using analytical ability and judgment in evaluating customer accounts in order to resolve all issues to the satisfaction of the customer.?? You may also perform sales or support functions when necessary to meet the objectives of the call center. There may be times when you have to difficult and even irate customers - if you are calm, level headed and eager to help people, I want to talk to you!

Working hours: 3:30 PM - 12:00 AM

Skills:
-Customer satisfaction skills including written communication skills
-Adjust customer accounts to accurately reflect the decisions made to resolve customer inquiries in accordance with department procedures
-Good reading comprehension and problem solving skills
-Efficient keyboarding/data entry skills
-Ability to multi task and change focus frequently
-Ability to handle diverse people
-Commitment to delivering service that exceeds our customer's expectations
-Excellent attendance and punctuality
-Ability to maintain professionalism
-Must be available to work weekends

Education:
High School

Experience:
Entry Level

Qualifications:
-No experience necessary, but previous call center and/or customer service experience is preferred.
-All candidates, will need to submit to a pre-employment background check.


For immediate consideration please apply here. Feel free to contact Jeanette if you have any questions or would like additional details.
Text: 614-835-7043
Call: 614-497-1762

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