Collections Representative

  • location: San Ramon, CA
  • type: Temp to Perm
  • salary: $16 per hour
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job description

Collections Representative

Are you looking to upgrade your customer service experience in a highly professional environment? Are you motivated by knowing your effort equals your success? We are looking for bubbly, friendly and polite outbound collection representatives to join the team at a company in San Ramon, CA. If you like a fast paced environment, and have excellent customer service skills, apply today!

Responsibilities:
-Respond to phone inquiries from customers or dealers in a call center environment
-Make outbound calls to collect on customers in collection queues at 61-90 =m 91-120, and 121+ days (When permanent, you earn commission on collections!)
-Arrange customer payment with credit card, check, or Electronic Funds Transfer
-Document customer interactions and make accurate and complete notes in customer database
-Manage time between call volume and following up on previous customer inquiries
-Meet and exceed set monthly collection goals
-Maintain excellent attendance

Hours:
-Monday-Thursday 8-5, Friday 7-4

Benefits:
-Full benefits
-401k
-Flexible spending account
-Commission on collections once perm
-Casual dress on Fridays

Working hours: 8:00 AM - 5:00 PM

Skills:
-Excellent verbal and written communication skills
-Excellent working computer knowledge
-Problem solving and multitasking skills
-Ability to stay professional on the phone at all times
-Type 40 WPM

Education:
High School

Experience:
Experienced

Qualifications:
-Previous customer service experience
-Previous collections experience a plus, but not required
-Must be eligible to work in the United States
-Must be 18 years or older


Click to apply or call 925-866-6103 to express interest and ask questions. We are ready to interview you today!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

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