Customer Service Investment Tax Support Analyst
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Randstad is recruiting for Tax Support Specialists for the investment tax season. This position will begin in early February and end in early May. Pay is $19/hr, and and there is a $500 completion bonus available to those who complete the assignment while meeting attendance requirements. The location is in Hermitage. This is a highly professional center, with a major international consulting company.
*Answering calls from clients or their representatives, answering tax questions about investments
*Use knowledge and resources to resolve questions and issues
*Be familiar with or able to learn tax and financial subject matter
*Represent all parties with the highest levels of professionalism
Working hours: 8:00 AM - 5:00 PM
--Bachelor's degree preferred or equivalent experience in a financial or accounting institution.
--2 to 4 years of call center experience preferrably in a financial support center.
--Good typing and input skills are preferred as timely documentation of customer contact information is important.
--Excellent customer service skills.- Ability to deal with frustrated, elderly callers.
--Experience in handling confidential information to include PII (Personal Identifiable Information).-
--Proven ability to support internal or external business applications.-
--Excellent written, verbal, listening, analytical, and communications skills required. Must be able to easily grasp and communicate complex ideas.
--Excellent organization skills with the ability to multitask. Expert problem solver. Effectively use knowledge and training to resolve issues.
--Previous success record in working on a team that has collaboratively met team goals and achieved positive results.
If you feel you meet these requirements, please be sure you are registered at www.randstadusa.com and apply to this position, and then give us a call. Thank you!
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.