On Site Service Specialist
My client in Waltham, Ma is looking for a problem solver with above average technological skills to perform calculated Document Scan/Print Production/Finishing/Mail. Due to the higher level of presentation and telephone skills needed to perform receptionist duties, employees performing this function are considered to be Senior On-Site Services Specialist. This position reports directly to the Site Manager, Site Supervisor, or Assistant Site Manager, depending on site personnel configuration.
-Ability to operate high volume duplicating equipment.
-Operating document image handling software.
-Runs high volume copy machines and performs binding and finishing work.
-Operating MS Office and Email systems for opening, sending and retrieving files.
-Operates high volume document imaging equipment and related software.
-Operates High volume mail management systems.
-Generates reports for digital printing, imaging, and mail systems in digital format.
-Ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage.
-Provides copier maintenance and/or repair of customer site equipment.
-Operating MS Office and Email systems for opening, sending and retrieving files. . .
-Ensures convenience copiers are working properly, checking for quality via daily inspections.
-Clears paper jams and informs technicians of specific problems.
-Maintains records for management reports and inventories of supplies needed.
-Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.
-Responds to and coordinates all service calls required by customer.
-May perform filing duties in conjunction with specific customer requests.
-Delivers completed jobs to pre-determined customer locations within and outside of the site.
-Maintains daily meter and service logs.
-Answers customer questions regarding status or feasibility of job requests.
-Ensures upkeep of convenience copier areas by keeping neat and well stocked.
Working hours: 8:00 AM - 5:00 PM
--Experience scanning and indexing digital documents.
--Print production experience.
-- Problem Solving/Critical Thinking skills.
--Customer Service/ Organization skills.
--Candidate will be performing Document Scanning/Print Production/Finishing/Mail Must be able to lift up to 50 lbs and stand long periods of time.
-Highschool Diploma or work equivalent.
-Computer literate, proficient in Microsoft and Excel.
If you think that you may qualify for the above role, please froward your resume to the attention of :
Or contact our office at (781)273-1472.
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