Customer Service

  • location: Ipswich, MA
  • type: Permanent
  • salary: $47,000 - $48,000 per year
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job description

Customer Service

Our client in Ipswich, Ma is looking for a customer service representative in their office in Ipswich.

Responsibilities:
Answer incoming parts call.
Provide quotes as requested and confirm order status and delivery.
Process purchase orders sent to Austria and confirm the delivery times by informing customers of the approximate delivery time and date.
Invoice all direct shipments from Austria and inform customers of approximate delivery.
Process all paperwork and invoice customer.
Receive the weekly consolidated shipment from Austria.
Open all packages, identify and label all parts.
Pull all customer orders with the parts.
Process daily invoices.
File invoices and order any parts that are on back order.
Send invoices to customer either by e-mail or USPS.
Place weekly stock parts orders with Austria.
Print purchase advice report and check inventory levels to ensure levels are kept accurate.

Working hours: 8:00 AM - 5:00 PM

Skills:
Previous Customer Service Experience
Previous CRM Experience

Education:
Associate

Experience:
Experienced

Qualifications:
Detail oriented
Able to Multiask


If you are interested please email your resume to antoinette.panza@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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