The Sales Coordinator will reach business targets through excellent telephone communications skills. We are looking for that person who will listen to the customer's needs and make their experience an exceptional one.
Make initial contact with leads generated by Marketing, directing immediate needs to appropriate personnel and setting appointments for sales teams; Schedule and conduct future contact(s) as needed
B2B Outbound Calling
Uncover new business opportunities within marketing automation and purchased mail lists
Follow-up with customers that recently purchased to gauge satisfaction
Upsell additional products and services to customers
Address customer issues/complaints uncovered during follow-up, directing them to appropriate personnel
Working hours: 7:30 AM - 5:00 PM
Great phone presence and experience in dialing dozens of calls per day
Proven Inside Sales Experience
Education (preferred level): High school diploma. Associates?? degree preferred
At least 1 year sales/customer service experience, preferably in the Material Handling Equipment or Construction Equipment industry
organizational, interpersonal and communication skills, both verbal and written
Solid experience in pre-call planning, call control, account development, and time management
Demonstrate ability to research accounts, identify key players and generate interest
Ability to convert prospects and close deals while maintaining established sales metrics
Experience with Microsoft Office, PowerPoint, and proficient in Excel.
Preferred experience with CRM software.
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