Customer Service Representative

  • location: Hunt Valley, MD
  • type: Temp to Perm
  • salary: $15 - $18 per hour
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job description

Customer Service Representative

Do you have experience in the insurance industry? Are you looking to make a change and/or get your foot in the door with a reputable company that is growing rapidly? A world-class provider of specialty insurance coverage in Baltimore County is looking to add a temporary to hire, part-time and/or full-time, Customer Service Representative to their team. This client has a few openings on their team and are interested in candidates who are interested in working part-time, aka a 10 hour shift on Saturday and Sunday of each week (total of 20 hours/peek). The second/third option is to work 4 10-hour shifts (40 total hours/week) working Friday, Saturday, Sunday Monday or Saturday, Sunday, Monday, Tuesday. Those are the only schedule options available. The responsibilities of this role include but are not limited to:

Responsibilities:
- Respond to customer service and claims inquiries via email
- Answer customer service calls and chat's
- Help customers determine the appropriate coverage and products for their needs
- Convert inquiries into insurance sales
- Data entry
- Additional projects and tasks as needed

Working hours: 8:00 AM - 7:00 PM

Skills:
- Customer service
- Objective, ability to problem solve and multi-task
- Self-starter, demonstrates flexibility and adaptability
- Excellent written and verbal communication
- Organized and detail oriented
- High energy level and strong interpersonal skills
- MS Outlook, Word and Excel
- Online chat software is a plus

Education:
High School

Experience:
Experienced

Qualifications:
- 1 year of customer service experience
- Life/Health and/or Property/Casualty license preferred


If you think this opportunity sounds like a great fit for you and your career path, please apply here or email your resume directly to katie.boyd@randstadusa.com for immediate consideration.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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