Customer Service Rep

  • location: Worcester, MA
  • type: Temp to Perm
  • salary: $17 - $18 per hour
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job description

Customer Service Rep

Currently looking for a strong candidate for a Customer Service Professional position in Worcester, MA.

Shift Required: Hours range from 8am to 6pm, Mon-Sat, your shift is determined after training; must be flexible to work at least one Saturday rotation per month

Pay Rate: $18.00

Receive inbound calls to assist policyholders with questions regarding their insurance needs.
Counsel, educate and provide accurate insurance advice to customers and/or Agents.
Provide recommendations and consult on coverage in appropriate situations and in the best interest of the customer.
Interpret and verify policy coverages, changes, renewals and new business transactions.
Follow up with customer to address and resolve all customer needs within a timely manner.

Working hours: 8:00 AM - 6:00 PM

Minimum 1 - 3 years' experience in a customer service or sales environment, experience in retail, call-center, hospitality or communications strongly preferred.
Bachelor's degree preferred; High School Diploma/GED required.
Exceptional customer service and phone skills must possess energetic personality and exude empathy and compassion for helping others.

High School

Entry Level


TO APPLY: Email Resume to:

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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