Loan Repayment Counselor

  • location: Mather, CA
  • type: Temporary
  • salary: $15.25 per hour
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job description

Loan Repayment Counselor

We are recruiting for several Loan Repayment Counselor's for an educational financial company that deals with education loans. The ideal candidates would be working in the Retention Department and assisting borrowers with their defaulted education loans. A requirement is that you cannot have any delinquent or defaulted education loans yourself or if you do it cannot be in a delinquent status. IN ORDER TO BE CONSIDERED FOR THIS POSITION YOU MUST APPLY FIRST!

Temporary to Start - could turn into a permanent role for the right person
Pay $15.25 per hour
Location: Mather/ Rancho Cordova
Cannot have a Delinquent Education Loan Yourself

Responsibilities:
Customer service experience in a call center environment, handling both inbound and outbound calls is a must.- This position is mainly focused upon customer service and collections, however you must have recent experience taking escalation calls and feel comfortable with this.- Please only apply if you have longevity and consistent work history in a call center setting.

Working hours: 8:00 AM - 7:00 PM

Skills:
* Type 35 WPM +
* 2+ years of experience in a Call Center
* 1+ years of experience with Collections preferred, but not required
* Handle large amount of call volume with accuracy
* Auto-dialing expereince is a plus!
* Basic computer knowledge
* Internet proficiency

Education:
High School

Experience:
Experienced

Qualifications:
* Must be 18 years or older
* Must have a High School Diploma
*Cannot have any educated loans in Default

I look forward to hearing from you!

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