Customer Service Representative

  • location: Lewisburg, TN
  • type: Temp to Perm
  • salary: $15 - $16 per hour
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job description

Customer Service Representative

Randstad Lewisburg is recruiting a CSR to receive and process routine customer orders, inquiries, and/or complaints covering items or products ordered for our product at our plant in Lewisburg. Position is temp to perm. Please attach resume

Responsibilities:
Record and process orders and inquiries received by mail, telephone or through customer contact
Provide pricing, availability and schedule information within established guidelines
Checks and approves credit within established limitations, and confirms orders
Obtains resolution of routine customer complaints and issues
Tracks order activity, and alerts appropriate staff of any potential delivery problems
Tracks warehouse inventories and replenishments
Creates plant manufacturing documents from customer specifications

Working hours: 8:00 AM - 5:00 PM

Skills:
Ability to perform math functions including working with fractions, manipulation and recording figures to provide accurate quantities, estimates and quotes
Excellent computer skills, EXCEL proficiency is a must

Education:
High School

Experience:
Experienced

Qualifications:
High school diploma, college degree preferred
Manufacturing experience highly preferred
3-5 years of customer service/customer relations experience
Phone etiquette and courtesy, professional communication and customer relationship/service


Corporate culture based on integrity, respect, accountability and excellence
Comprehensive training with numerous learning and development opportunities
A competitive salary reflecting skills, competences and potential
A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily
Please attach resume

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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