Call Center Representative Inbound
Randstad is currently seeking multiple Inbound Customer Service Representatives for a Marketing company located in St. Petersburg, FL.
Shift: 1:00 PM - 9:00 PM -- SAT/SUN 9:00 AM - 5:00 PM
Pay rate: $13.00
his role is responsible for performing outbound calls to drive program enrollment and increase member level within a client's loyalty reward program. There are no sales involved in this role.
Essential Duties and Responsibilities:
-Call non-enrolled members to get them to enroll in the program
-Track and report on calls made
-Report on success rates
-Target of 50 calls made per day
-Successful enrollment rate of 6 - 10 per day
-Other duties as assigned
Working hours: 1:00 PM - 9:00 PM
To perform the essential functions of this position, the individual must demonstrate the following competencies.
-Basic computer knowledge with good proficiency in Excel
-Ability to meet the success rate established
-Detail and task oriented
-Excellent communication skills (both verbal and written)
-Proven outbound sales track record
- Excellent customer service skills
- Telecommunication skills
- Ability to handle stress
- Time management
If you are interested in this opportunity, please apply online ASAP and attach a copy of your resume.
If you would like more information regarding this position, please email your resume to Luke.Burton@randstadusa.com or contact at 727/521-5660.
Looking forward to speaking about this amazing opportunity with you!
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.