Bilingual Customer Service Rep.

  • location: Hollywood, FL
  • type: Temp to Perm
  • salary: $15.50 per hour
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job description

Bilingual Customer Service Rep.

Pay: $15.50

Location: Miramar - where I75 crosses Miramar PKWAY, near Miramar regional park

Hours: Monday through Friday from 8:30am to 5:00pm (NOTE: Training will take place over the weekend and there could be mandatory scheduled Saturday's throughout the length of the assignment
Contract to Hire:

Responsibilities:
1. Outbound calls, approximately call volume 50-60 calls per day to directly respond to questions
2. Handle issues and provide guidance to both internal and external customers.
3. Engage with members through every step of their road to wellness.
4. As a member of our service organization you will respond directly to questions and provide guidance on transactions, inquires, or complaints from consumers.
5. Make welcome calls to new members Receive, document and resolve customer inquiries by using established best practices
6. Build lasting relationships with Humana???s customers
7. Educate customers about Humana???s Medicaid products and services over the telephone

Working hours: 8:00 AM - 5:00 PM

Skills:
1. Bilingual Spanish and English
2. Attention to detail

Education:
High School

Experience:
Entry Level

Qualifications:
1. Bilingual Spanish and English
2. High School Diploma or equivalent
3. Excellent verbal and written communication skills


Please send qualified resumes to conrad.geber@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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