Call Center Representative Inbound

  • location: Colchester, CT
  • type: Temporary
  • salary: $12.31 per hour
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job description

Call Center Representative Inbound

Do you enjoy communicating with people on the phone and having fun at work? Have a cheery disposition? We are looking for Seasonal Customer Service professionals to join the Customer Service Call Center Team at a national retail call center in Colchester, CT! Arrive at our modern Call Center by easy commute just off the highway and enjoy free parking.

As an Inbound Customer Service Representative you will assist customers with catalog, online, and phone orders through various holiday seasons. You will be measured by the quality of the customer's experience, accuracy, and communication skills.

$12.31/hour, paid weekly, including training.

Varied start times available, you choose what fits your needs:
1st Shift
7:00am - 3:30pm
9:00am - 5:30pm

2nd Shift
10:30am-6pm

Responsibilities:
Each day's duties will consist of:
-Answering customer questions.
-Taking accurate orders.
-Entering orders in software program.
-Investigate and resolve customer issues.

Working hours: 8:00 AM - 5:00 PM

Skills:
-Ability to type with accuracy while talking.
-Ability to navigate through systems and use multiple software.
-Ability to research information while on the phone at any given time.
-Professional, friendly, and conversational communication skills.
-Willingness and ability to put customer satisfaction first.

Education:
High School

Experience:
Entry Level

Qualifications:
-Customer service skills in call center or retail environment, preferred.
-Demonstrated ability in creative problem solving.
-Satisfactory completion of pre-employment criminal background and drug screening.


Apply and interview in-person or by video today! We are ready to help you go to work in just a couple of weeks! Call 860.677.5757, email john.northrop@randstadusa.com, or text 203.871.1486 with questions or to express interest.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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