Customer Service EntryLevel
Seeking a Customer Service Representative to work for one of the largest communication companies in the world! This is a temporary contract opportunity about 3 months in duration. Position located in Irvine, Ca.
Function as single point of contact for customer issues concerning shipment status, delivery issues, damages and returns. Communicate through ticketing system to internal customer who communicates to customer. Creates and updates statistical data, spreadsheets, reports and charts to identify product availability, sales order demands, customer priorities and other analysis.
Working hours: 6:00 AM - 3:00 PM
-Ability to research, respond, and resolve customer inquiries
-Written and verbal communication skills
-Typing skills 60 wpm
-MS Office Suite
-MS Google Suite
-HS Diploma minimum + experience in lieu of 4 year degree
-4 year degree preferred
-Experience in production planning & scheduling
-Experience in inventory control and sales order fulfillment or customer service preferred
Schedule: Monday through Friday. Starting time between 6:00am- 7:00am (8 hour shift daily)
Location: Irvine, California
Pay Rate: $15-$17/hourly (DOE)
Qualified and interested candidates please submit resume.
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