Manager of Meetings and Events, Workplace Services
An international nonprofit association in Washington, DC with a busy events team has an immediate need for an experienced Manager of Meetings and Events. The Manager/Principal Associate will run point on key events and maintain strategic and influential partnerships with leadership. The Meetings and Events team of 10 is headed by a dedicated and accomplished Senior Director and Senior Manager. The meetings and events team works side by side with the departments and programs to support the programmatic events. This is an immediate need for a Temporary Manager to provide coverage and support as a key member of the team is going out of the office on medical leave.
This role will handle the daily schedule of all events times, locations, amount of people and specific requirements to include the location of all conference space, room capacities, set-ups, names of meeting rooms and immediate directions to all meeting rooms. This role works heavily in Cvent and ServiceNow, the internal program. This position also maintains oversight on conference rooms features, services and hours of operations, all policies and procedures as related to the conference facilities and all food and beverage menu selections and options. This role requires a large amount of project management.
Key duties include:
??? Manage onsite vendors
??? Work with 501 C 3 groups
??? Send, track, and reconcile invoices
??? Liaison with external parties on building maintenance and upkeep
??? Track monthly conference center utilization and provide reporting.
??? Conduct daily walk through of conference space
??? Conduct site inspections
Working hours: 9:00 AM - 5:00 PM
Demonstrated experience with CVENT, SALESFORCE, and CONCUR.
You can expect to handle the workflow of events management to include daily check ins on the progress and planning and strategy sessions with internal and external partners. You will act as the liaison daily for internal staff and leadership.
--Anticipate guest needs, respond promptly and acknowledge all guests. Promote positive guest interactions at all times.
--Monitor and facilitate complaints, take ownership and resolve to guest satisfaction.
--Monitor and maintain cleanliness and working condition of departmental equipment, supplies and work area.
--Provide feedback to staff and vendors when and where appropriate.
No Degree Required
??? A minimum of six years of experience in the hospitality industry or associated posts.
??? Individual must possess strong multi-tasking and exceptional organizational skills. Person must be able to handle multiple tasks with tight deadlines and have the ability to work under pressure.
??? Ability to interpret policies, keep records to meet legal requirements, counsel employees and solve problems.
??? Strong attention to detail and insistence on accuracy.
??? Develop and maintain quality control procedures to ensure accuracy and completeness of work.
??? Able to build sophisticated spreadsheets, summarize results and make recommendations.
Please apply to the posting and email firstname.lastname@example.org
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