Call Center Representative Inbound
Randstad is seeking enthusiastic Customer Service professionals for a client in the Marketing Industry located in St Petersburg, FL.
We are seeking candidates that can WOW us through the phone and add emotional value to a call!!
The next new hire class will be 7/9/2019. The shift will be Mon - Fri, 3:30 PM - 12:00 AM
The ideal candidate will have experience in customer service and/or a call center environment. Effective typing and data entry skills are very important and the ability to multi-task is also key. Candidates will be required to provide top-level service to all callers while being able to accurately route each line accordingly.
-Basic computer knowledge with demonstrated proficiency with Microsoft Excel and Word
-A 'whatever it takes' attitude to care for customers
-Ability to be flexible regarding changes in work processes and environment
-Ability to multitask and meet deadlines (service level agreement responsiveness)
-Strong customer service orientation with external/internal customers
-Collaborative nature to work within assigned team
-Good problem solving ability to effectively guide customers through solutions
-High level of accuracy and attention to detail
-Strong verbal, written, and listening communication skills
Working hours: 3:00 PM - 12:00 AM
Education and Experience
Ability to demonstrate a positive attitude and high energy level
Connecting with others over the phone
Positive demeanor and ability to work well with others
High school graduation required
Minimum of 1 year of Call Center experience
Minimum of 3 years of customer service experience
If you would like more information regarding this opportunity, please contact Brittany DiIorio at 727/521-5660 or Brittany.DiIorio@randstadusa.com
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.