Tours & Activities Concierge
Randstad is currently seeking an experienced and knowledgeable hospitality professional to fulfill the role of Tours & Activities Concierge.
Are you a hospitality or travel industry professional who is experienced representing high-end hotels? Would you be excited to enhance the guest's journey by selling tailored offerings of tours, activities, and entertainment? If this is you, then please see below to learn more about this role.
To staff the Tours & Activities Concierge Desk daily with a core focus on selling tours, activities, attractions, and entertainment to hotel guests.
Proactively meet hotel guests, and understand guest's wants and preferences in order to quickly tailor a Tours & Activities Offering/Recommendation.
Book and manage tours, activities, restaurant reservations, etc. on behalf of guests upon request.
Manage high volumes of hotel guests while providing high-level guest service.
Interact with the Project Team and provide feedback on system functionality, operational execution, and future roll out strategies.
Working hours: 12:00 PM - 8:00 PM
Successfully complete sales process.
Achieve monthly sales target.
Sales-oriented personality and work ethic.
High-level guest service.
Exemplary communication skills both written and verbal.
Proactive interpersonal communication.
Adept organizational habits
Maintain fast pace throughout work shifts while being effective.
Able to complete work in a timely fashion.
Self motivated and able to work autonomously with remote supervision.
No Degree Required
3+ years of experience in the Hospitality industry fulfilling roles such as front desk agent, sales, concierge, and tour/travel agent (required).
4-year degree from an accredited university in Business Administration, Hospitality, or related major (preferred).
Extensive knowledge of the local Las Vegas community both on and off The Strip.
Flexible schedule that is adaptable to guest, property, and city demands.
Robust social and professional network relevant to Las Vegas.
Technologically competent (computers, iPads, and apps).
Must maintain a professional appearance.
Why wait? Apply now.
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.