Customer Service Rep - Biotech/Pharma Call Center

  • location: San Diego, CA
  • type: Temporary
  • salary: $18 per hour
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job description

Customer Service Rep - Biotech/Pharma Call Center

Randstad is currently looking for Call Center professionals (multiple openings available) for an established leader in the Biotech/Pharmaceutical industry with locations in the UTC and Sorrento Valley areas.

Responsibilities:
Responsible for supporting the operations of call center programs, including reimbursement hotlines and patient assistance programs. The focus is to help patients gain access to therapies they need, in some cases, in order to survive. Will be required to respond to requests from customers, who may include patients, physicians, hospital staff, pharmacists, and distributors.

Working hours: 6:00 AM - 7:00 PM

Skills:
--Excellent verbal and written communication skills
--Computer literate
--Ability to learn new software/databases in a short period of time
--Fast learner
--Attention to detail
--Customer service skills
--Knowledge of Medical Terminology, preferred but not required
--Flexibility in a fast paced environment

Education:
High School

Experience:
Experienced

Qualifications:
?? High School Diploma or GED required
?? 2+ years of Customer Service/Call Center related experience
?? Able to clear a 7 year Criminal Background Check and Drug Screen
?? Open to any 8 hour shift between the hours of 6:00 AM to 7:00 PM
?? Reliable transportation
?? Pay Rate: $18.00/hour


If interested, please either apply here or forward your resume to julio.alvarez@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
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