Call Center Representative Inbound (Spanish Que)

  • location: Tampa, FL
  • type: Temporary
  • salary: $12 - $15 per hour
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job description

Call Center Representative Inbound (Spanish Que)

Randstad is working with a client in Tampa seeking Bilingual(Spanish and english)- Customer service representatives to help support bilingual (Spanish and English) customers with questions regards to their banking accounts, credit cards and account updates. You will be managing multiple tabs in which each tab will handle one function of the customers account - being able to navigate, search and save as you go is a necessity in order to be successful in this role.

Job tenure and 2-3 years of Call Center customer service would be ideal.

Responsibilities:
Handle large volume of inbound calls 80-100 per day communicating in a strictly spanish environment.
Ability to multitask and handle multiple customer issues and questions at once via chat/messenger and inbound calls.

Working hours: 8:00 AM - 6:00 PM

Skills:
personable and outgoing- customers are calling with issues so staying upbeat during the calls is a daily task we must do.
Computer savvy; Excel, Word and Outlook experience

Education:
High School

Experience:
Experienced

Qualifications:
Personable and outgoing- customers are calling with issues so staying upbeat during the calls is a daily task we must do.
Computer savvy; Excel, Word and Outlook experience
2-3 years CALL center experience


Please apply directly and send your resume to saydelis.rodriguez@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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