Customer Service Account Management

  • location: Anaheim, CA
  • type: Temp to Perm
  • salary: $18 - $22 per hour
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job description

Customer Service Account Management

The individual in this position is responsible for maintaining a positive relationship between Company and its customers. The Customer Service Representative will build strategic customer relationships by means of proactive interaction to meet business goals. Positive and energetic customer interface will encompass the majority of the workday in the form of telephone, e-mail and fax communications in an effort to succeed in gaining the opportunity to complete a customer's order and increase the revenue of the corporation.

Responsibilities:
The Customer Service Representative will build strategic customer relationships by means of proactive interaction to meet business goals. Positive and energetic customer interface will encompass the majority of the workday in the form of telephone, e-mail and fax communications in an effort to succeed in gaining the opportunity to complete a customer???s order and increase the revenue of the corporation.

Working hours: 8:00 AM - 5:00 PM

Skills:
--Must clearly understand technology associated with manufacturing high technology circuit boards
--Project independence, motivation and a success driven approach to complete responsibilities and meet goals
--Excellent and articulate speaker in a variety of settings; easily adjusts the message to match the audience
--Able to use superior customer-oriented telephone etiquette
--Ability to coordinate and work effectively with many different departments, companies and personalities
--Ability to read, write and communicate in English to the degree necessary to perform the job
--Ability to work under pressure and prioritize tasks
--Ability to multitask

Education:
High School

Experience:
Experienced

Qualifications:
??? 3 - 5 years experience in an inside sales environment; preferably in the printed circuit board industry
??? Bachelor???s degree preferred, but not required


please contact Tim Sargious at 949.727.3205 or at tim.sargious@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
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