Call Center Representative Outbound

  • location: Fort Lauderdale, FL
  • type: Temp to Perm
  • salary: $15 per hour
easy apply

job description

Call Center Representative Outbound

Exciting opportunity at a healthcare call center in Weston that is looking for a customer service representative to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service representative is responsible for determining the client's issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.

Responsibilities:
??? Successfully market, sell, and promote company services in an outbound call center (production driven) environment.
??? High commitment to accuracy, high quality work, and detail-oriented.

Working hours: 1:00 PM - 10:00 PM

Skills:
--Must be driven and motivated to exceed individual and team goals.
--Able to learn and adapt to changing environments, applications and software.
--Professional behavior with courteous, polite and energetic qualities.
--Bilingual is a plus (English/Spanish).
--Ability to work independently.
--Demonstrates patience and empathy.
--Business demeanor and skills with the ability to communicate effectively (verbal, written and listening skills).

Education:
High School

Experience:
Experienced

Qualifications:
o 4 years of call center experience
??? Experience with the healthcare industry. Prefer general knowledge of Medicare, Medicaid, and Managed Care.
??? Knowledge of MS Word, Excel and PowerPoint.


If this sounds like the experience you have and the role for you, please email your resume directly to shauna.cort@randstadusa.com.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

easy apply

get jobs in your inbox.

sign up
{{returnMsg}}

related jobs