Claims Administrator

  • location: Elkton, MD
  • type: Temporary
  • salary: $15 - $16 per hour
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job description

Claims Administrator

Elkton, MD - A Consulting Firm in Wilmington has an immediate temporary opening for several Customer Service Representatives.- This person will be cross trained in the office and be responsible for answering a high volume of inbound calls from Claimants regarding their claim status. The Customer Service Representative will also be responsible for researching claims, entering claim information into company database/Excel, as well as follow up with clients providing claim updates.- The candidate will also be responsible for responding to client emails, data entry, filing, and faxing.

Must have excellent communication skills :and experience in a high volume, fast paced office required.
Monday- Friday 8:00am- 5:00pm

Salary= $15/hr

Open ended temporary assignment- at least three months

Responsibilities:
- 70% of time during the week will be dedicated to answering phone calls from claimants and providing correct and concise guidance
- Data entry in company's database
- Perform analytical review of documentation received
- Review and verify data entered in system
- Following detailed written instructions to make independent decisions on next steps??
- Recognize and report discrepancies to Supervisor

Working hours: 8:00 AM - 5:00 PM

Skills:
-Excellent customer service skills

Education:
High School

Experience:
Entry Level

Qualifications:
--Prior claims experience is *A MUST*
--Prior experience working in a customer service or call center environment
--Exhibits a professional and customer centric demeanor while handling phone calls
--Ability to be flexible with work assignments; day is scheduled including lunch breaks and schedules may change daily
--Ability to multi task; candidate will be required to process claims while not on the phone
--Exceptional attention to detail


Qualified candidates, please submit your resume to this positing or send a copy of your resume to jenn.nagel@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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